Tencent is one of the first licensed operators in Hong Kong which allow local users to settle their purchases on the mainland via a Hong Kong mobile payment wallet.Ĭhinese fin-tech firms such as Tencent and Alibaba have been taking on Hong Kong’s digital payment market to cater to consumers’ spending habits by launching e-wallet in accordance with local regulations. This includes visiting restaurants, booking train tickets and hailing cars.Ĭontinuing its efforts for a bigger market share in Hong Kong’s digital payment services, Tencent recently boosted cooperation with 7-Eleven Hong Kong, the largest convenience store group in the city which allows users to shop in over 900 7-Eleven Hong Kong convenience stores with WeChat Pay HK. To bring high-quality digital payment services to Hong Kong and Macao residents, Tencent will continue to explore opportunities with other organizations in future, said Royal Chen Qiru, vice-president of Tencent Financial Technology.Īt the end of 2018, Tencent launched cross-boundary mobile payment services for Hong Kong residents to settle payments on the mainland with their Hong Kong version of WeChat Pay. Vice-president of Tencent Financial Technology To bring high-quality digital payment services to Hong Kong and Macao residents, Tencent will continue to explore opportunities with other organizations in future These will allow users to settle bills at thousands of shops in Macao with Hong Kong dollars through their Hong Kong version of the WeChat Pay Wallet. Internet titan Tencent announced on Monday it would expand cross-boundary mobile payments to Hong Kong and Macao. Hong Kong shoppers will be able to make purchases with WeChat Pay Hong Kong in Macao by March - providing further convenience for people living, working and traveling in the Guangdong-Hong Kong- Macao Greater Bay Area. Elizabeth Byun Head of Legal and Compliance Level 29, Three Pacific Place, No.1 Queen's Road East, Wanchai, Hong Kong wechat.A customer pays his bill with WeChat Pay in Hong Kong. We will respond to your concerns and queries at the earliest and in compliance with the applicable laws. Grievance Officer The contact information of our Grievance Officer is as follows. Law Enforcement Requests For more information about how to generate a valid law enforcement data request, click here. For inquiries regarding WeChat's Privacy Policy or communications from government entities regarding statutes or laws, email. User Safety and Privacy User privacy is a WeChat core value as detailed in WeChat's Privacy Policy. Business Development Businesses seeking to leverage the Weixin platform for connecting to the Weixin ecosystem can learn more about opportunities on the Weixin Open Platform, Weixin Pay for the Chinese Mainland, WeChat Pay HK, and WeChat Pay Malaysia. To find Customer Support for your Weixin account, click here. Weixin User Support If you registered for an account or your account is currently linked to a mobile number that uses the international dialling code +86 (“Chinese Mainland mobile number”), or if you used a QQ number to register your account, you are a Weixin user. If you are still unable to resolve your issue or would like to leave your feedback about WeChat, click here. Contact Us WeChat User Feedback and Support If you experience an issue using WeChat, visit the WeChat Help Center to find a solution.
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